Shipping & Payment Info

Shipping:

FEDEX and UPS Air and Ground delivery days are Monday-Friday. For example, if Next Day Air is picked on Friday the delivery date will be next business day Monday, same thing goes for 2 day and 3 day service. No weekend deliveries. Next Day Saturday deliveries are extra which can be done by calling in 717-299-3866. Shipping cut off time for FEDEX and UPS is 2 PM EST. Orders placed after 2 PM EST may not make it out the same day.

USPS will deliver on Saturdays depending on the day ordered and shipped, you can check delivery times on USPS.com, The orders placed for Flat rate and USPS will be sent out the next business day unless Express is picked and must be done by 12 PM EST, USPS Express is 1-2 Day delivery depends on your location. No Sunday Deliveries.

We strive to meet your needs by shipping as quickly as possible, usually within 24 hours. We currently only ship to the United States (and US territories) and Australia. We also ship to any APO address. We are currently unable to ship to Canada.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you have selected. Depending on the shipping provider you selected, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Missing Packages:

If your package was marked as delivered but you still don't have it, there are a few steps to take before contacting us. The first is to check around the delivery location. For example, we've seen delivery drivers leave packages in bushes or in the backyard. If you're still not able to locate the package, then please check with neighbors and household members.

The next step would be to contact us so we can reach out to our shipping representatives. They'll do their best to make sure the package was delivered to the correct location, or get it back to you if it was delivered to the wrong address.

We are not responsible for missing packages that were delivered to the correct address. If you believe the package may have been stolen, please file a report with your local police department.

Packages that have been in transit with no update to the tracking for at least 5 business days may have been lost. In this case, please contact us at supplystuf@gmail.com. Our customer service representatives will analyze the situation and see if a replacement can be sent.